Business Letter for Complaints against Defective Electrical Goods’ Supplied
Daya Ram and Sons,
You will remember from your records that you sent us a consignment of electrical goods (bulb holders, sockets, etc.) worth Rs. 15,000 (Fifteen thousand only) as per your invoke dt. 13. Feb., 19…
On the sale of the items, many complaints have been received from our customers about defective manufacture. Many holders and sockets do not conform to the general standards laid down for size. A number of them have also broken a few days after use.
Shall we return the balance of the defective goods and adjust the payment against your bill amount of Rs. 15,000?